Privacy Policy

Last updated: August 21, 2025

At ArkamGym, the protection of your personal data is a priority.
This Privacy Policy describes how we collect, use and protect your information when you visit our sitearkamgym.com or make a purchase.

1. Data collected

We collect the following information when you use our services:

  • Name, first name

  • Postal address and email

  • Telephone

  • Payment information (via Shopify, Stripe, PayPal – we do not store your banking data)

  • Order history and navigation

3. Use of data

Your data is used to:

  • Process and deliver your orders

  • Manage customer service

  • Inform you by email/SMS (order confirmation, tracking, returns, etc.)

  • Improve our services (anonymized statistics, cookies, targeted advertising)

  • Comply with our legal and tax obligations

4. Data sharing

We only share your data with:

  • Shopify (secure hosting and processing)

  • Payment providers (Stripe, PayPal, Shopify Payments)

  • Carriers for delivery

We do not resell your personal data.

5. Cookies

We use cookies to improve your experience (shopping cart, tracking, advertising).
You can manage your preferences through your browser.

6. Data retention

  • Customer data: up to 5 years after the last interaction

  • Billing data: 10 years (legal obligation)

7. Your rights (GDPR)

In accordance with the GDPR, you have the following rights:

  • Access to your data

  • Rectification or deletion

  • Opposition to processing (commercial prospecting)

  • Portability of your data

To exercise your rights: arkamgym@gmail.com

8. Security

Your browsing is protected by the SSL certificate and your payments are processed by PCI-DSS certified service providers.

9. International data transfer

As some of our suppliers are located outside the European Union (particularly in Asia), your personal data necessary for processing, shipping and tracking your order may be transmitted to these logistics partners.
These transfers are carried out solely within the framework of the execution of your order and in accordance with the data protection rules provided for by the GDPR.
In addition, our e-commerce service provider Shopify hosts certain data Canada and the United States. In this case, your data benefits from appropriate guarantees (standard contractual clauses validated by the European Commission).

10. Contact

For any questions regarding the confidentiality of your data:
arkamgym@gmail.com+33 7 56 86 28 76

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